Terms of use

Clear terms for riders, drivers, staff, and partners.

Understand the rules for using EgaRide, including conduct, payments, safety, and account responsibilities.

Need help?

Chat with EgaRide Support for booking, account, safety, driver, payment, or business mobility questions.

Open Help Center

Platform use

Users must use EgaRide lawfully, honestly, and respectfully. Abuse, fraud, harassment, and unsafe conduct are prohibited.

Payments

Fare, fee, chargeback, and payout rules are governed by the active pricing and settlement configuration in the platform.