Refund policy
A refund policy your operations team can update without code edits.
Explain eligible refund scenarios, review windows, and payment-rail timing in a single admin-managed page.
Managed from admin
This page is live content managed in the EgaRide admin, so legal, policy, support, and company updates do not require hardcoded template edits.
Refund eligibility
Refund outcomes depend on ride status, cancellation timing, wallet or card funding rail, investigation results, and compliance requirements.
Processing time
Wallet reversals can appear faster than card or bank reversals depending on the provider involved.